Exceeding Printer License Limit - Error Code 1401 Follow
Hey Bartender Team,
We are replacing an aged computer with a new one. The software for the printer is installed, the other computer no longer in use. But yet when we try to print with the new printer we get the error message:
"You are exceeding the maximum of 5 printers that are allowed by Bartender Licenses "........." within a 7 day period. You must either purchase additional printer license or reduce the # of printers used."
We only have 4 printers, I'm not adding a printer, just a user and getting rid of one.
We have Bartender 2021, and have looked into the Admin Console, but nothing is obvious how to delete a user and make us able to use the new computer.... HELP!
I saw a similar post, but that did not help