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Removal of printers from License


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    Xabier Clemente

    Hello Alex,

    Thank you for reaching us via our Community Forums.

    Unfortunately, the only way to manually remove a used printer so it can free up your license is to stop using the duplicated printer for a one-week period. That being said, depending on your setting and environment, you can reach us through our regular support channels and our technical experts might be able to help you with this issue. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you.

    In order to access support, go to our Get Support page and enter your Support Number, this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.

    Let us know how it went!


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