Database Issues

Troubleshooting Excel and BarTender

This article walks you through the most common errors when using Microsoft Excel. Common Error Messages Here's a list of common error when using Excel. You can use this list to jump to particular topics or just work through the troubleshooter. Record Set: database name encountered a Connection...

Message #6239: The Select Records dialog cannot be shown

Symptom You get the following error message in BarTender: BarTender: Error Message 6239 The select Records dialog cannot be shown due to the following: Environment BarTender Database connection Fix This message typically happens when BarTender can't properly connect to the database that y...

Message #6670 Failed to connect to database

Symptom When using BarTender with an attached Excel Spreadsheet, you get: Error Message #6670 Failed to connect to database: unexpected error from database driver Environment BarTender 10.1 and BarTender 2016 Microsfot Excel Fix The most common cause of this problem is that you do not have the Mi...

Message #6241: A connection to the database could not be made

Symptom You receive one of the following messages when working with BarTender and Microsoft Excel: Message 6241 A connection to the database could not be made due to the following: External table is not in the expected format. Record Set Error Message: The 'Microsoft.ACE.OLEDB.12.0' Provider is N...

Message 3201: Database field not found

Symptom You get the following error message in BarTender: Message 3201 An object on the template was set to read in the field "<field name>". However, this field was not found. Proceed with unknown fields as blank strings? Environment BarTender Designer Fix/Answer Each object in ...

Error 6670 after installing Windows Updates

This article refers to a specific problem that happened in the fall of 2017. We've left this article here for historic reasons, but if you're currently experiencing Message 6670, it's unlikely that this article will help you. You should see this article instead: Error 6670 when using Microsoft Ex...

Error 3600: Template does not reference any database fields

Symptom When trying to print you receive: Error Message 3600: The print job has been aborted because the template does not reference any database fields. Environment BarTender Designer Fix Option 1: Link at least one field on the template to a the database If you do need to use the database, you...