Companion Applications

Print Station error: Restarting BarTender print engine 1 because it is unresponsive (Exception 0x800706BE)

Symptom  When trying to open a label file in Print Station, the program becomes unresponsive and yields the following errors after a few minutes: Environment  Print Station Fix/Answer Even though at first glance it looks like one, this isn't a Print Scheduler error completely. This error seems t...
Print Portal error when opening a Librarian document

Symptom Error displayed in Print Portal: "BarTender document XXX does not exist. Please verify the document exists and that a correct path has been provided"  The log file shows:2016-03-17 17:00:03.2239 ERROR: PrintController Print: Failed to load document properties for lib://XXX.btw. ...
How to use a global variable to control print quantity across labels with Batch Maker

Scenario I need to print two labels to two different printers. Both have serialization which need to be synchronized by always printing out the same amount for both labels each time. How can I control the print quantity to keep the serialized counters the same and reduce the possibility of user e...
How do I turn on Image logging in BarTender 2016 for the Reprint Console and History Explorer?

Question  How do I turn on Image logging in BarTender 2016 for the Reprint Console and History Explorer? Answer Logging must be done on the client side from within BarTender designer. Open up designer and go to Administer > Log Setup and select the circled option.   More Information (Optional)...
Print Portal: Limiting labels to printers by user

Symptom You want to limit which label is printed to which printer by user. You already has authentication set up for Librarian in order to limit which user group sees which labels, however users are able to print to whatever printer instead of the desired one. There is no setting to limit printer...
Print Station doesn't allow you to choose printer

Symptom End user is not able to choose printer to print at print time. When they click on a document, it immediately prints. Environment  Any version of Print Station. Fix/Answer In Print Station, do the following: Click the settings icon in top right Go to Administrative setup->general Set t...
Is there a test website for BarTender Print Portal?

Question Is there a test website for BarTender Print Portal?  Answer Yes, we do have a BarTender Print Portal website you can use for testing purposes: http://print.seagullscientific.com/
Print Station not showing printers

Symptom Print station printer list is blank, unable to select any printers. Printers do not show in the drop down list in Print Station after selecting a document to print, but shows fine when printing through BarTender. Environment Windows 10 Windows 7 BarTender 10.1 BarTender 2016 Fix/Answer ...