Activations - Troubleshooting

Licensing Wizard error message 2033: "Error trying to add invalid license to server. KeyStatus: InvalidData"

Symptom When activating your BarTender license, you receive the following error message: Environment Applies to BarTender 2021 Solution At the moment, part of the steps that will help you to solve this licensing / activation problem might require you to contact support. Follow these steps: In W...
BarTender Licensing Wizard error 807: The product key code is invalid

Symptom When entering the Product Key Code for BarTender activation, an error message appears that shows "The product key code is invalid". Environment BarTender Designer BarTender Administration Console Solution The reason this error occurs is because the entered Product Key Code is incor...
BarTender Activation Error 1177: "BarTender Licensing Service was not detected on IP address:5160 port"

Symptom BarTender's Licensing Wizard returns error message #1177: "BarTender Licensing Service was not detected on IP address:5160"   Environment BarTender 2019 Diagnosis You've already determined that the Windows Service BarTender Licensing Service is running, and you've attempted to restart t...
Activation Denied Troubleshooter

Click on the menu option that best matches your situation Your product key code is active on another computer While you can activate as many copies of BarTender clients on your network, you can only have one system hosting the license (dubbed the "license host") per license key. This error me...