BarTender System Database - Troubleshooting

Error 6243: LocalDB or one of its components cannot be found on your computer

Symptom Error message #6243 appears when launching BarTender Designer application after BarTender installation. Environment BarTender 2019 R5 and above Diagnosis BarTender 2019 R5 and above requires SQL LocalDB for proper operation and therefore during installation, regardless of whether you ...

Couldn't Connect to BarTender System Service. Error Message: Cannot Open BarTender System Service service on computer '.'

Symptom When opening BarTender, you get the following error message: Couldn't Connect to BarTender System Service. Error Message : Cannot Open BarTender System Service service on computer '.'. Environment BarTender 2019 Problem The BarTender System Service is required for the ...

Insufficient database permissions when trying to update the BarTender System Database in BarTender from previous versions

Symptom When connecting to a BarTender System Database (likely remote), the user account is able to log into the database but receives this message right after connecting: Environment BarTender 2019 and above Solution It is recommended to have a database administrator or IT admin follow the be...

Error 1179: The BarTender Licensing Service was not detected

Symptom While installing BarTender, the following happens: The installer dialog seems to just disappear during installation BarTender is shown as successfully installed in the installation logs and in the programs list When trying to open a BarTender application, you receive the following error...

Error 1075: Could not start BarTender System Service on local computer

Symptom BarTender fails to start and throws an error message related to BT System Service not started. BarTender System Service fails to start with error message 1075. Error 1075: Could not start BarTender System Services on local computer. The dependency does not exist...

SQL Server uses too much RAM; memory usage increases out of control

Symptom SQL Server memory usage grows until it consumes all of the RAM on the system, affecting the performance of other processes. Environment Any SQL Server host machine. Fix/Answer By default, SQL Server is configured for maximum performance, allowing it to use a maximum of roughly 2,000 terab...

View Database Size under Administration Console pops up empty

Symptom The View Database Size administrative task under Administration Console pops up empty, or doesn't pop up the first time you click on it. Environment BarTender v2016 and later Fix/Answer The Windows or SQL Server account you've used to connect to the BarTender system database lacks the "Vi...