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I want to move the printer to another computer.

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5 comentarios

  • Avatar
    Xabier Clemente
    Moderador

    Hi Dechar,

    Welcome to the BarTender Community Forums!

    Depending on your current setup and configuration, the BarTender License server can allocate extra licenses for a 30-day period. Also, BarTender's licensing method is printer-based, when used, its printers get a license assigned to them, these will expire and return to the license pool after a week of inactivity so other printers can pick them up and use them.

    We also recommend you review our white paper on Printer-Based Licensing.

    Finally, if you run into any licensing issues related to BarTender Licensing and Activations, these will need to go through our regular support channels. If you have a Maintenance & Support agreement active with us, then you can reach us via web-form, chat, or phone. If not, we still have some regular support channels available to you.

    In order to access support, go to our Get Support page and enter your Support Number, this will automatically check your support status and provide you with links to your available lines of support. Also, please be sure to have your BarTender Support Number with you ready when you reach us as our technicians will have to check on your license and see what the status is from our side.

    I hope this helps!

    0
  • Avatar
    de Aamtanngam

    OK. Thank you very much.
    I'll try again tomorrow. My ZD421-203dpi printer hasn't been printing for exactly 7 days. If this doesn't fix the problem I'll be in touch.

    0
  • Avatar
    Xabier Clemente
    Moderador

    Sure! Let us know how it goes :)

    0
  • Avatar
    de Aamtanngam

    Thank you very much. It worked. Now my bartender can print normally.

    0
  • Avatar
    Xabier Clemente
    Moderador

    Great! We are glad to know it worked. 

    Have a great day and feel free to reach us again if you have further questions or issues related to BarTender!

    0

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