Print station is really slow

Bas Otto

• 27 de marzo de 2023 12:51

As the title says. Our users are complaining that print station takes about 30-40 seconds to just start.

We are running PrintStation on a Windows server 2019, 4 core 2.10 ghz cpu and 16gb of ram.

I have tried disabling check certificate revocation and checking if our .net version is up to date(it is). Is there anything more I can try?

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  Xabier Clemente

  Moderador

  ★ BarTender Hero ★

  • 28 de marzo de 2023 07:03

  Hello Bas,
  
  Thank you for reaching us via our Community Forums.
  
  When you mention your users complaining that Print Station is slow to start, could you clarify what you mean? Is the application slow to start printing, to open, or in general?
  
  Also, could you tell us what BarTender version, edition, and service release are you currently using? We would recommend updating BarTender to the latest service release in case you are not using the most up-to-date patch of our software, as these revisions usually do away with bugs and fix software stability issues. You can find the BarTender installers for updating BarTender here.
  
  Thank you.

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  Bas Otto

  ★ BarTender Hero ★

  • 28 de marzo de 2023 08:06

  Hello Xabier,

  This is mainly about starting the app, it takes about 30-40 seconds for the app to start.

  After that it works fine, but our users are complaining about the startup time.

  We are using Bartender 2022 11.3/184527 (64-bits), I will try updating and see if it helps.

   

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