Jovi

Jovi Chu

• 5 de mayo de 2023 07:33

Cannot print

I am using datamas O'Neil H-Class. I don't why nothing came out. suddenly. I tried to printed test page it came out but don't know why others nothing came out. I tried to check the print queue, but not in the print queue and no error message I got.  I usually print directly from the bar tender. Kindly please advise how to sort it out? Is it because I change the label setting? Thanks.

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• 

  Xabier Clemente

  Moderador

  ★ BarTender Hero ★

  • 1 de junio de 2023 11:56

  Hello Jovi,
  
  Thank you for reaching us via our BarTender Community Forums.
  
  Are you using our Drivers by Seagull printer drivers? If not, we would recommend you download and install these for your printer and try again. You can find them here. Having said that, if you are having issues with your driver, we would recommend checking our Knowledge Base articles on the subject:
  
  

  • Troubleshooting Drivers
    
    

  Let us know how it goes!

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