Hi, We have an issue with BT 2016 R9 on Windows 2019 Server.
template is not importing to PDF file,

string pdfFileName = filepath +pdfFilename + ".pdf";
LabelFormatDocument btFormat = "C:\template.btw"
btFormat.ExportImageToFile(pdfFileName, ImageType.PDF, ColorDepth.Mono, resolution, OverwriteOptions.Overwrite);

it is working for ImageType.JPEG, but failing to generate ImageType.PDF.

Same code works on Dev machine.

Best Regards,
Biswa Lenka