Error starting Integration service
Fresh BarTender install using latest version the Integration Service won't start. The following entry is logged in the Event Viewer which is either an error starting SQL server, or an error sending a command string to SQL server. There is a BARTENDER instance running on the local SQL 2019 Express. There is also a copy of SQL Server 2022 Standard running on the same server for other databases. Bartender appears to be configured to use the SQL 2019 Express instance.
Service cannot be started. System.AggregateException: One or more errors occurred. ---> System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithCreateProcess(ProcessStartInfo startInfo)
at Seagull.Data.DataBuilder.SqlServer.SqlLocalDBCommander.RunCommand(String command, Boolean showOutput, String[] args)
at Seagull.Services.Hosts.Integration.WindowsService.IntegrationWindowsServiceBase.<>c.<InitializeLocalDBInstanceAsync>b__33_0()
at System.Threading.Tasks.Task.Execute()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
at Seagull.Services.Hosts.Integration.WindowsService.IntegrationWindowsServiceBase.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)
---> (Inner Exception #0) System.ComponentModel.Win32Exce...
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Sam King
★ BarTender Hero ★
After checking the logs I found the following entry in Integration.Service.txt
2023.06.27.124346|||ERROR|Failed to open MessagingQueueRelayServiceHost. Details: The service endpoint failed to listen on the URI 'net.tcp://localhost:5150/private/Seagull.Services.Messaging' because access was denied. Verify that the current user is granted access in the appropriate allowAccounts section of SMSvcHost.exe.config. Access is denied
I checked the SMSvcHost.config file in C:\Windows\Microsoft.NET\Framework64\v4.0.30319 and in C:\Windows\Microsoft.NET\Framework\v4.0.30319 and both indicate they already have the LocalSystem account set for both net.tcp and net.pipe.
Does the service need to run under an admin or domain admin user account? Are there other <system.serviceModel.activation> sections needed for the other BarTender services with <allowAccounts> entries for LocalSystem?
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Matty Brown
★ BarTender Hero ★
I've got the exact same error message. Brand new install of BarTender 2022 R6 on Windows Server 2022 Standard.
Did you manage to resolve this?
I'm just about to install all windows updates and update to R7 before contacting support.
Thanks,
Matty.
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Matty Brown
★ BarTender Hero ★
After updating to BarTender 2022 R7, the service started normally. Not sure if the new version fixed something, or if it was the Windows Updates or reboot that fixed it, but the service is now starting successfully.
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Sam King
★ BarTender Hero ★
Hi Matty,
Yes, we managed to get this resolved with Seagull support's help. Ends up there's an executable for SQL server that BT expects to be on the C: drive like the path is hard coded. My client had installed their SQL server on D:\
The executable is named "SQLocalDB.exe" and can be found in the \Tools\Binn folder buried in C:\Program Files\Microsoft SQL. Since each SQL server version has its own folder, the location can vary according to the version you're running.
We duplicated the folder structure to C:\ and copied this file to the new corresponding folder, which resolved the problem.
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Tony Hammond
★ BarTender Hero ★
Sam King really appreciate your post. We were having the same issue and like you our SQL instance is on the E: drive rather than the C: drive.
For me i had to add "Tools" and "Binn" folders on the C: drive to complete the path C:\program files\microsoft sql server\120\tools\binn. Then I copied SQLlocaldb.exe from my E: drive to the new binn folder on the C: drive.
I am now able to start the integration service successfully.
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Robert Adamietz
★ BarTender Hero ★
BT2022 R7
Same error.
copied the folder "Binn" from a different computer to the server folder "C:\Program Files\Microsoft SQL Server\120\Tools" as the folder "Binn" was completely missing here.
After the folder "Binn" was copied including the file "SQLlocaldb.exe" the Service "Bartender Integration Service" started without errors.
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