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Cannot Print Oracle Sample Xml

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6 comentarios

  • Avatar
    Shotaro Ito

    Try enable BarTender message logging from BarTender's Log Setup to see any error happens.

     

    Specify BarTender document folder by Administer > Folder and File locations setup > BarTender Documents.

    ex: <<Documents>>\BarTender Documents\Oracle

     

    Printer can be specified by _PRINTERNAME="<Printer name>" .

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  • Avatar
    Legacy Poster

    Tried this solution but same results. Attached is a screenshot. commander job still shows a status of waiting for file after dropping file in scan folder. enabled error log to send to desktop but BarTender did not produce an error file.

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  • Avatar
    Domingo Rodriguez
    Moderador
    1. Switch Commander to run as an application. Do this via the "Administer > Service Setup" in Commander.
    2. Make sure that no special account is running under Commander's "Detection > BarTender Command Handler Setup > User Account".
    3. Start Detection.
    4. Choose "Show all Running BarTenders" from the "Detection" Menu.
    5. If all goes well, a BarTender process should now be made visible.
    6. Send the trigger file, let Commander rename it.
    7. Switch to the BarTender process and check if you see any error message, if at least the BarTender document opened...
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  • Avatar
    Legacy Poster

    Perfect - this resolved the issue. Thank you so much!

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  • Avatar
    Domingo Rodriguez
    Moderador

    Do you mean that the document prints now no matter if Commander is running as an application or as a service, or does it for now just run as an application?

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  • Avatar
    Legacy Poster

    It already was running as an application. I think they key here was that it initially did not launch and oen a bartender process

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