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Getting Offset From Database Fail

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    Fernando Ramos Miracle
    Hello,

    We would probably need to take a look at your BarTender document and the database to verify what might be happening here. Would you mind sending us an email with those two files to our tech support email address (choose the closest office to your situation)?

    You'll find our different addresses on the below webpage:
    http://www.seagullscientific.com/aspx/technical-support.aspx

    We would also need your serial/support number if you've purchased a license and the Windows OS in which you are running BarTender.
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