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Bartender Installation Error: Internet Explorer 6.0 Or Higher Is Required

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  • Avatar
    Ian Einman

    What version of BarTender are you installing?

     

    What components are you installing with it?  Are you trying to install Web Print Server?  If so, are you sure it says "Internet Explorer 6.0" and not something like "Internet Information Services" or "IIS"?

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    Legacy Poster

    We resolved the issue.  There may have been (this isn't easily verifiable) an issue with running the application (as an administrator) through Windows Explorer versus the command prompt (opened as an administrator).  When the setup file was run using the icon/Windows Explorer, the installer would start and fail with the error that Internet Explorer 6.0 was required. 

     

    When we ran the installer through command prompt, we were prompted with a UAC pop up (which didn't occur through Windows Explorer).  Aknowledging the UAC permitted the installer to run without issue. 

     

    My guess is there is some discrepancy between Windows Explorer and the command Prompt (both run as administrator) and the UAC.  Not sure, but it worked.

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