How To Enable Maintenace Tab For System Database

Legacy Poster

• 31 de diciembre de 2013 06:53

We have installed BarTender 10.0 SR4 on Windows 2008 R2 service Pack1 servers. During installation we opted out Maintenance setup. Looking into current system usage we may Archive/purge old data from system database to keep system stable. 

 

Please suggest what is the way to enable Maintenance Setup/Tab in our installed system now. Does it require fresh installation (definitely we don't prefer this approach)

 

Thanks

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  Canguita

  ★ BarTender Hero ★

  • 2 de enero de 2014 10:47

  Hello Chandan,

   

  Thank you very much for your post.

   

  Please can you provide us more details? Which BarTender Edition are you using?

   

  Why you aren't able to browse to the manteinance tab? Can you see the tab?

   

  Are you using a Local System Database or a Centralized database?

   

  Have you logged on Windows under an account with enough permission to run the System Database?

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  Legacy Poster

  ★ BarTender Hero ★

  • 10 de enero de 2014 09:38

  BarTender Version: BT10.0 SR4
  Operating Platform: Windows 2008 R2 Service pack1

   

  While we installed BarTender software we opted out the Maintenance setup so not able to get the Maintenance Tab now.

  Our system Database in a different server.

   

  We have the admin access with sufficient privilege for the account with which we login into windows server.

   

  We want to re-initiate the Maintenance Tab in already setup Bartender now. Please suggest the steps.

   

  Thanks

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  Canguita

  ★ BarTender Hero ★

  • 15 de enero de 2014 11:02

  Hello Chanda,

   

  In BarTender v10.1, we've implemented support for maintenance even when the database is on a remote server.

   

  Unfortunately in your version you only can do the maintenance from the same computer where the System Database is installed.

   

  Also please note, that centralized System Database is only available in Enterprise Automation Edition. Can you let me know which BarTender edition are you using?

   

  Thanks,

   

  Carlos

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  Legacy Poster

  ★ BarTender Hero ★

  • 20 de enero de 2014 10:14

  We are using Enterprise Automation Edition only. System DB is installed in different windows server.

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  Canguita

  ★ BarTender Hero ★

  • 24 de enero de 2014 16:30

  Hello Chandan,

   

  Please let me know if you are able to see Maintenance tab on the computer where System Database is installed.

   

  Unfortunatelly your version doesn't allow this feature.

   

  Thanks,

   

  Carlos

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