Wps Printing To Printer Connected To A Pc On The Network
I have a zebra printer that is connected to a PC on our network (so it does not have its own IP address). The printer is shared. I've been trying and trying to get WPS to Print to the printer and can't get it to work. I've installed both the bartender printer drivers and the native drivers. I've installed it using the direct to port creating a custom port that is the IP address of the PC that the printer is connected to. When I do this the print job goes to the Queue but then never prints. Plus it eats up one of our licenses. So when it doesn't work and then I go in and change settings or try to install drivers a different way after a couple of various times trying different ways or driver settings I have to wait 7 days for the licenses to free up again. The server that I have wps installed on is Windows 2003 Server.
I have even setup a copy of WPS on my win7 pc and tried to print to the printer from there. If I attempt to print to the printer that is physically connected to my win7 pc it works fine. When I try to print to any other printer that is not connected to the PC it doesn't work. Will this stuff only work if you have a printer that has its own nic and own IP address?
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So when you connect to the shared printer you're using the connection \\servername\printername?
Are you able to get a test page out of the driver when you've connected to the shared printer in that method?
If you're just using the IP address of the printer (as it appears from what you're saying above) that's not going to work.
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I've tried both ways. Right now on my win7 pc with WPS installed I installed the printer using the computername\printername which is "warehouse3\Zebra ZM400 (203 dpi) - ZPL" I can print a test page on this pc. but when I try to print it through the WPS interface I get the below error.
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BarTender cannot use printer '\\WAREHOUSE3\Zebra ZM400 (203 dpi) - ZPL' to design, print or export a label format due to a printer setup problem.
A Windows error code was returned: 122
Error message: The data area passed to a system call is too small.
There are several possible reasons:
1) The printer is not turned on or is off line. Try printing a test page from Windows.
2) The printer does not exist on your system or network.
3) Security settings prevent access to the printer.
4) If you use a network for printing, there may be a problem with the network connection or the printer driver.
5) There may not be enough memory available. Try closing files and programs you aren't using.
6) The printer driver is installed incorrectly. Try reinstalling the printer driver.
The print request failed or was canceled.******
OK. Now on the actual Server this is what I have going on. I installed the printer to the server using the servername \ printername thing and I can print a test page to the printer. However when I go to http:\\localhost\BT-WPS\default.aspx and try to print a label. I select my label. I get the page where you select the printer and the printer isn't even in the list of available printers. I delete my printer and I use the seagull device wizard to setup my printer I selected LPT1. It gets 2/3 of the way through and the status bar sticks. I left it for an hour went off and did other stuff came back and it hadn't moved. I killed the install in the task manager. So I tried to remove printer drivers and it says I have to restart the PC. So I restart the server and it finishes the removal and I restart the printer again and I tried it again this time using the TCP/IP option and creating a custom port where I enter the IP address of the computer that the printer is attached to. It goes all the way through and says that the printer installed but when I attempt to print a test page it won't print. So I'm stuck at this point and don't know what else to try.
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On the PC where BT-WPS is running, you could try to locally install the printer driver for your printer. As the port, choose "Local Port", then create a new local port and as the local port name use the UNC name of the shared printer \\ComputerName\SharedPrinterName". Does BT-WPS now see this printer? Can you print to it?
BTW, what Edition, Version and Build of BarTender are you running? What version of BT-WPS have you installed?
If BT-WPS is not able to see your network printer, this is a permissions issue. You may try opening IIS configuration on this PC, select the Application Pool under which BT-WPS is running, and change the identify for this application pool to be a different Windows Account (try perhaps using a domain account).
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