I have a Bartender 10.1 server with Commander. This server sends print jobs to Zebra & Printronix thermal printers in a state next to it, and also jobs to printers in another country. Print jobs can be as large as maybe 20-30k records, and some of the raw .prn files as big as ~50 MB.
This works well most of the time.
However, at apparently random times throughout the day the label room users will notice 4-5 minute delays in either:
- Starting a job; i.e. Commander will send the job but there is a delay before it begins printing
- Completion of a job; a job will start but pause mid-job then continue again
I believe this is network related. IT has been unable to find anything such as an over-stressed server or particularly heavy network traffic to coincide with these events, but I think the best course of action is to split Bartender and move it into immediate proximity with the printers (on a test basis first).
Is there anything else I should try first? I know my labels are not in printer-native code (e.g. zebra triumvirate) because it's a bit uglier, though that would shrink the size of their data, but that requires label changes/approvals.
Another problem we have--though quite rarely--is that a label will print missing various fields, such as a missing barcode. I've looked at the log files closely and Bartender is sending the correct data. I wonder if the missing fields are related also to whatever is causing the delays.
Iniciar sesión para dejar un comentario.