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Print Jobs Freezing Mid-Job

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    Ian Cummings
    Moderador

    How are the printer driver installed relative to where BarTender/Commander is running?  Are they installed locally, or in a server/client fashion where the "server" is on a separate print server, and the BarTender/Commander computer is acting as the "client".

     

    In the BarTender command handler, what do you have configured under the "Advanced" tab for the desktop desktop heap in KB?

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  • Avatar
    Legacy Poster

    Hi Ian,

     

    Thanks--they are actually installed locally, not with a separate print server. I think this is probably not ideal, and today I'm going to experiment with moving a couple of the printers to a print server that is local to the printers themselves, so that Bartender, its hundreds of miles away, will issue print jobs to a local-to-printer print server, and then it can send to the printers here. I'll do this with a couple of printers and see if it makes a difference.

     

    In the Commander config item I see nothing for advanced...?

     

    Thanks! I also made great use of a comment you left in another thread by somebody regarding immediate/polling yesterday :0

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    Ian Cummings
    Moderador

    In Commander, stop detection, select the "Detection>BarTender command handler setup" menu item, and from the dialog that opens select the "Advanced" tab.

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    Legacy Poster

    Got it. In that tab I have CHECKED Terminate and restart unresponsive processes after 2 minutes and CHECKED Resend failed jobs, with maximum retries as 1.

     

    Thanks!

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