Prints Twice The Same Printjob
Hi! I have done and deployed the integration file, according to which when a file appears in the folder, the labels are printed. So, when I create a xls database file in this folder, my printer prints the labels correctly, but it prints more than 1 copy, sometimes 2 copies, sometimes 3 copies. Most of times it prints 2 copies. I have already checked the number of copies, it is set as 1, but it keeps on printing 2 copies. Sometimes it prints only 1 copy and then in a minute prints the 2nd copy. Sometimes it prints 2 copies at once.
What can I do to change this?
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Are you setting an explicit value for the number of identical copies to print in the print action properties? If you set nothing here then it will use whatever is set in the BarTender document file itself.
Be sure to be using the latest release: http://www.seagullscientific.com/support/service-releases-legacy-versions/2016/
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Yes, it is set to 1. Please see the integration file attached, is there something set to print twice the same labels?
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I see you're using an Excel xls file for the event trigger. To be honest the Integration Platform isn't best suited to printing labels where data is sourced from such a trigger event file that is linked to a BarTender document is a static way, Certainly it doesn't scale as if you have trigger events in quick succession, or at the same time, the whole solution will break with unpredictable results. Instead you should have Excel export the worksheet as a CSV file, as then the Print Document action can be configured to source the record data from the CSV via the "Database Overrides" option being enabled for the "Integration Input Data" item.
Be sure to read through this white paper: http://www.seagullscientific.com/media/101724/bartender-integration-builder-201511.pdf
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Ok! I see. Unfortunetely my sales program, which I use to generate prices for labels exports data to xls file only. But thanks for help, will see what I can do.
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