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Error Opening File From Librarian

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3 comentarios

  • Avatar
    Gene Henson
    Hello,

    Can you let us know what version and build of BarTender you are using by going Help > About.

    Also, let us know what operating system you are using, including whether it is 32 or 64 bit.

    I'd also like to know if the BarTender system database is running on same PC, or if it is running on a different machine.

    Thanks
    0
  • Avatar
    Legacy Poster
    Edition: Enterprise Automation
    Version: 9.4 SR3
    Build: 2781

    Windows XP 32 bit.

    The system database is running on a different machine.

    Thanks,
    Steve
    0
  • Avatar
    Gene Henson
    Steve,

    That's a pretty common setup, and I don't think we've seen anything like this before. I did another quick test now with a setup as you described and everything worked fine.

    I think it might best if you contacted your closest regional support office so we can take a closer look at your machine. Support is free and you can contact us by email or phone here:

    http://www.seagullscientific.com/aspx/contact_us.aspx

    Look forward to hearing from you.

    Thanks
    0

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