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Bartender Doesn't Recognize That My Printer Support Rfid

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9 comentarios

  • Avatar
    Ian Cummings
    Moderador
    Make sure you are using a recent Seagull printer driver for your Zebra RZ600 printer. As always I recommend you use the latest Seagull driver which is v7.2.2 currently and can be downloaded from the below link:

    http://www.seagullscientific.com/aspx/free-windows-printer-drivers-download.aspx

    If you are using a printer driver from a third party vendor the RFID functionality in BarTender will not work.

    Your edition of BarTender also needs to support RFID. From BarTender v9.30 onwards this means the Automation edition or higher, while for older versions the RFID Enterprise edition or higher is needed.
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  • Avatar
    Legacy Poster
    [quote name='Ian C - Seagull Support' timestamp='1312198224' post='305']
    Make sure you are using a recent Seagull printer driver for your Zebra RZ600 printer. As always I recommend you use the latest Seagull driver which is v7.2.2 currently and can be downloaded from the below link:

    http://www.seagullscientific.com/aspx/free-windows-printer-drivers-download.aspx

    If you are using a printer driver from a third party vendor the RFID functionality in BarTender will not work.

    Your edition of BarTender also needs to support RFID. From BarTender v9.30 onwards this means the Automation edition or higher, while for older versions the RFID Enterprise edition or higher is needed.
    [/quote]

    Hi Ian thanks for your answer.
    i installed the new driver from Seagull site, but still i encounter the same problem.
    is there any parameter that i need to configurate?

    thanks,
    Alon
    0
  • Avatar
    Ian Cummings
    Moderador
    What is the edition, version and build of BarTender in use?

    Double check that you are selecting the correct printer driver for your label format via the Print dialog.

    What error message are you getting come up exactly?
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  • Avatar
    Legacy Poster
    [quote name='Ian C - Seagull Support' timestamp='1312209905' post='308']
    What is the edition, version and build of BarTender in use?

    Double check that you are selecting the correct printer driver for your label format via the Print dialog.

    What error message are you getting come up exactly?
    [/quote]

    thanks for your support.

    I solved the problem by remove and than add printer and now BarTender recognize that it support RFID.

    Thanks again
    0
  • Avatar
    Legacy Poster
    [quote name='Ian C - Seagull Support' timestamp='1312209905' post='308']
    What is the edition, version and build of BarTender in use?

    Double check that you are selecting the correct printer driver for your label format via the Print dialog.

    What error message are you getting come up exactly?
    [/quote]

    thanks for your support.

    I solved the problem by remove and than add printer and now BarTender recognize that it support RFID.

    Thanks again
    0
  • Avatar
    Legacy Poster
    Hello Ian,

    i am encountering the same problem with a new printer that i have SEWOO LKB20.
    Bartender recognize the printer and i can produce labels but without RFID.

    i didnt find a driver in your site for this printer.
    do you have any suggestions?

    Thanks,
    Alon
    0
  • Avatar
    Ian Cummings
    Moderador
    You can only use BarTender's built in RFID capability if you use a Seagull printer driver with the RFID functionality enabled. For this printer with a third party printer driver I would imagine the developers expose the RFID functionality through a special RFID device font. I would guess that you enable the font in the driver and then use that font on your label with a text object. At print time the text will not be printed on the label, but instead the printer will write to the RFID tag.

    If such functionality isn't obvious, you'll need to contact the makers of the printer driver for help.
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  • Avatar
    Legacy Poster
    thanks for your quick response.

    i didnt find a font for RFID.
    the printer is using a ZPL language.
    do you familiar with a ZPL driver (for other printer brand) that can encode 14443A, so may i use it?
    [quote name='Ian C - Seagull Support' timestamp='1320311123' post='954']
    You can only use BarTender's built in RFID capability if you use a Seagull printer driver with the RFID functionality enabled. For this printer with a third party printer driver I would imagine the developers expose the RFID functionality through a special RFID device font. I would guess that you enable the font in the driver and then use that font on your label with a text object. At print time the text will not be printed on the label, but instead the printer will write to the RFID tag.

    If such functionality isn't obvious, you'll need to contact the makers of the printer driver for help.
    [/quote]
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  • Avatar
    Ian Cummings
    Moderador
    I suggest you speak to the printer manufacturer for advice. I'm not familiar with this printer, let alone other drivers for it.
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