Printing Slow
We are using bartender 9.3 with commander. Printer is a Zebra 140XiIII using the bartender drivers. when commander picks up the file, the printer starts printing but it prints the 1st label. then waits 45-60secs before printing the next label. any ideas on what would cause this?
thanks
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If you were to print more than two labels is there a long delay between each label printing? In such a situation the delay of consecutive labels printing is caused by the amount of data being sent to the printer on a per label basis.
1. Make sure the latest printer driver from Seagull is in use.
http://www.seagullscientific.com/aspx/free-windows-printer-drivers-download.aspx
2. Try to use device fonts for text objects instead of Windows fonts like Arial.
3. Make sure the Performance features of BarTender are enabled via the "Print" dialog under the "Performance" tab.
4. If there are any picture objects used on the label try to make sure that they are optimized for printing. That is of a size and resolution that is more of less equal to how it will be printed.
More details on print optimization can be found at the below white paper.
http://s3.amazonaws.com/SeagullBarTender/ftp/WhitePapers/WhitePaper_OptimizingPrintingPerformance.pdf0 -
yes, there is a delay between labels. we tried to print 45 labels yesterday morning and it took almost an hour to print. 0 -
Has any of my suggestions helped? 0 -
[quote name='Ian C - Seagull Support' timestamp='1322039900' post='1121']
If you were to print more than two labels is there a long delay between each label printing? In such a situation the delay of consecutive labels printing is caused by the amount of data being sent to the printer on a per label basis.
1. Make sure the latest printer driver from Seagull is in use.
http://www.seagullscientific.com/aspx/free-windows-printer-drivers-download.aspx
2. Try to use device fonts for text objects instead of Windows fonts like Arial.
3. Make sure the Performance features of BarTender are enabled via the "Print" dialog under the "Performance" tab.
4. If there are any picture objects used on the label try to make sure that they are optimized for printing. That is of a size and resolution that is more of less equal to how it will be printed.
More details on print optimization can be found at the below white paper.
http://s3.amazonaws.com/SeagullBarTender/ftp/WhitePapers/WhitePaper_OptimizingPrintingPerformance.pdf
[/quote]
the latest drivers have been installed. we are using device fonts for the label. we dont see performance tab under the "print" dialog. i do see it for other printers tho. we arent using any pic objects in the label.0 -
If you don't have a "Performance" tab in the "Print" dialog when using the Zebra printer then you are not using a Seagull printer driver. If you open the properties of the driver and select the "About" tab do you see a "Drivers by Seagull" graphic.
Our printer drivers can be downloaded from the below link:
http://www.seagullscientific.com/aspx/free-windows-printer-drivers-download.aspx
I would advise that you remove the Zebra drivers you currently have installed and then install using the driver you download at the above page.0 -
Hello
he seems to have gotten it to work. problem was the drivers werent installing.
Thanks0 -
Hello
We are facing some slowness issues while printing tags on the production by using bartender 2021. Earlier we were using Bartender 10.1 all were working fine. But now we have upgraded Bartender 10.1 to Bartender 2021 and we got the slowness issue. Can anyone help to solve this slowness issue?
Thanks
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Saurabh: In order to help you, I think you need to define your setup and how you're printing. Am I correct to assume an automated printing process through the use of the Integration Platform. Also, what is slow exactly and by how much? Are you referring to the printing, and is it slowness in terms of the first label printing, or is it the speed of labels printing in a single print job of multiple labels?
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Hello Ian,
Thanks, for your reply.
1. We are printing by using our developed printing application, In that application we are using Bartender libraries (.dll)
2. Scenario: There are 1000 no of tags that we are trying to print at a time by using BT 10.1. it is taking 20 to 25 minutes. But we are trying the same with BT 2021, it is taking more than 5Hr. Users can't wait for this long time.
3. It is not only for the first label, every time it is taking more time, and sometimes we didn't get any result due to this slowness issue.
Thanks.
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If you are indeed producing 1 print job of 1000 labels then it sounds like the printer code being produced is not optimised, and therefore the printer is not using device commands for text, barcodes, and caching of non-changing parts of the label. First make sure that you're in fact using a Seagull printer driver for your barcode printer. Check in the label design that device fonts are in use, particularly for variable data items, where at all possible. In the Print dialog for the document design, ensure that relevant performance options are enabled. Finally, enable printer code recording in the printer driver to check and compare the printer code generated by BT2021 with BT10.1 as I would assume they are structurally different, probably for reasons given above.
Of course, if your app is producing 1000 print jobs each of 1 label, then that also would account for the behaviour. Furthermore, is the BarTender process being created/destroyed with each print request, or does it get reused, or perhaps your print requests from your app is made to the Print Scheduler service via the PrintScheduler API...?
In general, there is no reason in BT2021 that you should not get equivalent performance as seen in BT10.1 from before.
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Hello Ian,
Thanks, for your reply.
We have checked from all possible reasons and finally we got the cause of slowness. We found that might be a problem with the image (logo), when we are trying to print with logo then the file size got increased (29MB) in printer spooler thereafter we removed the image form the label and print it again then the size is showing 2MB only. But the actual image (logo) size is only 45KB which has placed on the label. Why this is happing? please help me on this.
Thanks.!!
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To give a more detailed answer we would need to see your actual BarTender document along with any other files (pictures, data file or database) that would allow us to see what is going on and what is generated in the printer code. To this end you would probably want to enagage with technical support in a private capacity, rather than share within this open forum.
I would suspect that the size of the print code produced, and that of the spool file, is due to the picture objects being re-imaged in the print code on a per label basis. If the picture object is dynamically set on a per label basis, this in effect puts it into the variable data section of the print code, as opposed to the static layout section that is only imaged once.
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