Saltar al contenido principal

Búsqueda

Búsqueda

Can Not Print Different Size Labels

Comentarios

4 comentarios

  • Avatar
    Fernando Ramos Miracle
    Moderador
    Could you let us know from where are you sending your labels to print?

    Are you using the latest version of our Seagull drivers?

    Note that our barcode and label printing and design software "BarTender" would allow you to save the document settings (including page size) on the actual BarTender document file; so each time you send a document, the printer will revert to the size already saved in that file.
    0
  • Avatar
    Legacy Poster
    I am printing them from my desktop to the printer that is on the network (the printer is sitting on my desk). I beleive it is a functionality of the printer itsef, but wasn't sure if anyone has had this issue and knows how to work around it. Each of the labels that I have created in BarTender are set up as different sizes. I have a call scheduled with the company that sold us the printer, so I will see if they have a fix to the issue.
    0
  • Avatar
    Fernando Ramos Miracle
    Moderador
    Then can I understand that you are working with BarTender and sending the print jobs directly from the application?

    Could you let me know what version edition and build of BarTender are you working with?

    In general when creating and saving a document the page size specified in the "File>Page Setup..." dialog, under the "Page" tab, is the one that will be sent to the printer, regardless of what settings are currently specified in the driver (or in the printer memory).

    As you are using a continuous stock if, as a test, you create two simple documents each with a different length and send them to print, does the printer recognize the different sizes?
    0
  • Avatar
    Legacy Poster
    Yes, sending right from the application. Using BarTender Pro 9.4. I will check the page print setting to see what they are and try another test run. If I remember correctly they were set to whatever the print driver is set to, but I will check this afternoon and get back to you. The printer is not recognizing the different sizes, and will either feed a lot of stock after the print of a short label, or cut off the print of a long label, anything that is longer than the first label I printed anyway.
    0

Iniciar sesión para dejar un comentario.