Uninstalled BarTender on Server 2008 R2, still getting RunDLL error looking for ssnetmon.64 Seguir

0
Avatar
Iain McGonigle

Hi There,

I uninstalled BarTender Automation from one of our servers. I actually want to reinstall it, but before I do, there seems to be some left overs in the form of DLL files looking to launch.

 

In particular the ssnetmon.64 file. I have removed it from all locations I could find it, I even tried reinstalling bartender to try fix it, but it still launchs the RunDLL dialouge on boot looking for it.

 

Any advice on how to get rid of it? Maybe a registry entry or something I could delete?

 

Cheers

2 comentarios
0
Avatar
Pete Thane
Acciones de comentarios Permalink

Hi Ian,

I would suggest contacting Technical Support direct and ask them for manual removal instructions as this will include a list of any registry settings. They will need to know what version and edition of BarTender was installed too as well as the operating system you mentioned as I believe the registry settings are different.

Cheers

Pete 

0
Avatar
William Smith
Acciones de comentarios Permalink

After going through the same phase, I have now reached here with the solution. 

Canon Printer Tech Support has helped me with this. Hope they are not going to disappoint you as well.

Iniciar sesión para dejar un comentario.