Event ID 600 and 601 error with Seagull driver for Toshiba TEC B-EV4-G

Sven Doose

• 4 de marzo de 2022 12:25
• Editado

Hello,

first of all: the installation of the driver TOSHIBA_TEC_2021.3.exe on a Windows 10 computer works without problems.

We have two Toshiba TEC B-EV4-G installed on our printserver (OS = Windows Server 2022). The attempt to install the shared printer on a Windows 10 client fails.

There are three errors in the event log of the Windows 10 client:

Can someone help me?

Thanks an advance.

Sven

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• 

  Xabier Clemente

  Moderador

  ★ BarTender Hero ★

  • 4 de marzo de 2022 09:59

  Hello Sven,
  
  Welcome to the BarTender Community Forums!
  
  Have you tried Installing Authenticode signature prior to Seagull Driver installation? If not, please review the linked article and follow the suggested steps as these might be able to solve the driver issue you are experiencing.
  
  Let us know if this helped!

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  Sven Doose

  ★ BarTender Hero ★

  • 4 de marzo de 2022 11:08

  Hello Xabier,

  thanks for your advice. I was now able to find a solution: The extracted driver files contain the file "SeagullPublisher.cer". After adding the certificate to the local computer certificate store under "Trusted publishers", the printer can be installed.

  Thank you very much for your help and many greetings

  Sven

   

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• 

  Xabier Clemente

  Moderador

  ★ BarTender Hero ★

  • 4 de marzo de 2022 12:17

  Great! Thanks for letting us know Sven, and have a great weekend!

  0

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