关于产品激活报错与报错代码获取的问题
你好bartender我是来自中国的一名条码产品售后人员;主要工作与维护客户进行产品与bartender的使用与维护有关;
目前我遇到了两个问题，麻烦帮忙解答，谢谢
第一个问题点：目前我们与bartender
合作的2022版本，在Windows7 旗舰版本上显示报错
BarTender 不能安装在以下 Windows 版本上：Windows Vista x64、Windows Server 2008 x64。视窗 7 x64 视窗服务器 2008 R2 x64， 视窗 8 x64视窗服务器 2012 x64， 视窗 8.1 x64， 视窗服务器2012 R2 x64.，
但技术规格上我们是支持Windows7版本的，请问如何处理此问题点？
第二：由于我们在对接客户时，客户在安装bartender可能会遇见一些报错信息，如#2622、#3324等，请问能否给出一篇来指引我了解与处理bartender这些报错代码的使用文档吗，这些对我来说非常重要。
以上，希望得到你们的解决，谢谢
-
您好。感谢您的联系。很抱歉，因为现在为非上班时间，我们无法提供中文支援，但是我们可以提供英文支援。
因此，所有的回信将以英文回覆。还请您理解。如果有需要，请您使用线上翻译。
感谢您的配合。
To answer your first question, BarTender 2022 (as well as BarTender 2021) is currently not supported on Windows 7 machines. You can read more on the topic on the following article:
Fortunately, our software is backward compatible, which means even if you bought a BarTender 2022 version, you can install and use previous versions of BarTender as well, such as BarTender 2019, which can run on Windows 7 machines.
Error 2622 is usually related to security settings. These are delicate in nature and would require a complete reinstall. However, I believe our technical experts should be able to help you solve this issue without the need to reinstall BarTender. If you have a Maintenance and Support contract active with us, I would recommend dropping us an email, chatting with us, or giving us a call. You can find all the options available to you on the Get Help support webpage.
On the other hand, error 3324 occurs because the label document you are trying to open has a version that is higher than the current Bartender version installed on your computer (e.g., attempting to open a label document created from BarTender 2021 with BarTender 2019). You can learn more about this error and how to fix it in the document below:
Let us know if there is anything else we can do you for!0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire