Issues with printing via Portal
Hello!
I have a page I have formatted in the design tool to have a header and then 10 labels per page, with a small footer. This prints correctly onto a sheet of A4 paper from the design tool. When we upload it to our server and try to print via the hosted portal, it attempts to print the whole page format on each label. It is also trying to print each label by itself instead of the 10 per page I need it to.
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Hi Joseph,
Welcome to the BarTender Community Forum!
In order to properly troubleshoot this issue, we would benefit from having the following information:- What BarTender version, edition, and service release are you currently using? You can find this information by navigating to BarTender Designer's upper menu and clicking on "Help > About".
- Are you using Drivers by Seagull™? If not, we would recommend switching to our printer drivers and testing them out. You can find these here.
Thank you.
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Hey!
Sorry I should have updated this. I reached out directly to your support team and got this fixed. When I imported it from the design tool onto my server with Librarian, all of the print settings were getting lost. This is no longer an issue.
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We are happy to hear our Technical Support Team was able to help you with this!
Thanks for the update and have a great day! :)0
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