president

Jud McManus

• 1 juin 2023 14:24

without changing any settings my printer began printing off center with a wide(blank) left margin

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  Xabier Clemente

  Modérateur

  ★ BarTender Hero ★

  • 6 juin 2023 07:21

  Hello Jud,
  
  Thank you for reaching out to us regarding the issue you are experiencing with your printer. We apologize for any inconvenience this may have caused you. We understand how frustrating it can be when your printer starts printing off-center with a wide left margin without any changes made to the settings.

  To address this issue, we recommend trying the following troubleshooting steps:
  
  

  • Verify paper alignment: Ensure that the paper is correctly loaded in the paper tray and aligned properly. Make sure it is not skewed or bent, as this can affect the printing position.
    
    
  • Check paper settings: Double-check the paper settings in the print dialog box on your computer. Ensure that the correct paper size and type are selected to match the paper you are using. If necessary, adjust the settings accordingly.
    
    
  • Clean the printer rollers: Over time, dust and debris can accumulate on the printer's rollers, affecting paper feeding and alignment. Clean the rollers using a lint-free cloth lightly dampened with water or a mild cleaning solution as recommended by the printer manufacturer.
    
    
  • Update printer drivers: Outdated or incompatible printer drivers can sometimes cause printing issues. We would also recommend using Drivers by Seagull™ printer drivers if you are not using these. You can find a direct link to our printer driver download page here.
    
    

  If you have tried these steps and the problem still persists, we recommend contacting our customer support team provided you have a valid Maintenance and Support agreement with us, or the printer manufacturer's support directly. They have specialized technicians who can provide you with further assistance and guide you through additional troubleshooting steps specific to your printer model.

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