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Printer Problems

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    Peter Thane

    What printer are you using (make/model)?

    What is the error message or error signal displayed if no screen on the device?

    What type of labels are you using, with or without a ribbon, interlabel gap, continuous or black mark/stripe?

    From the rough description it sounds like a sensing issue or else the labels are not loaded correctly. If you make sure there are no labels sat in the printer queue/spooler on the PC and turn the printer off, after you turn it on again if you feed a label do you get the same error?

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