Network shares

Andrew Bright

• 8 septembre 2023 16:58

I've found that since upgrading to the latest version of BarTender (2022 r6) integration tasks keep losing access to network shares.

Most of my tasks poll folders, looking for files with a certain file extension, then act (print label, copy file, run PowerShell scripts, etc) once a trigger file arrives.

This has never been perfect, but usually connection issues don't last long enough to be a problem.  Now, however, not only do folders become unavailable long enough to derail a task - but sometimes tasks run lose access to files and folders and cannot complete.  These same tasks can be run with no issue whatsoever if done manually (for example if a PowerShell script is run outside of BarTender) on the same machine, to the same folder, with the same credentials.

I've tried doing things like adding these credentials to the BarTender integration and system services.  The credentials used have full access rights to all folders on our file server.  Active Directory's "effective access" confirms this.

Not sure if rolling back a version or two will help, but that's where I'm headed.

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  Xabier Clemente

  Modérateur

  ★ BarTender Hero ★

  • 26 septembre 2023 14:39

  Hello Andrew,
  
  Thank you for reaching us via our Community Forums.
  
  Since BarTender 2022 R7 just released, we would recommend updating to the newest version, as it might have the fix you are looking for.
  
  I hope this does the trick!

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