Issues With Upc-a Split Digits S’abonner

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I have run into this strange issue a lot recently. I am attempting to design a format for a customer using UPC-A, but it seems like the "Split Human Readable" option is grayed out. This is using the Zebra GX430t (Just updated to 7.2.4, but the issue was previous to this)

If I switch the printer to the Zebra S4M, the digits can be split again. If I switch back to the GX, it reverts to the 6+6 layout (see screenshot).

Now, if I open the "Standard Barcodes Toolbox", and drag in a UPC-A barcode, it seems to work fine, and allow all my options for a split HR. My concern is when I send this off to the customer, and he/she opens it on his/her printer driver, we may have issues. Same if they send one back to me.

Any ideas why this is occurring between different printers. Am I missing something that is causing this option to gray out in certain circumstances? Thanks

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Ian Cummings
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1. What's the edition, version and build of BarTender in use? Check this via the "Help>About" menu item.

2. What font are you using for the human readable?

3. Under the "Barcode" tab click the "Print Method" button and let me know what you have selected. Normally the printer rendering the barcode and BarTender rendering the human readable is the best option.
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Suggestion 3 resulted in a solution. See below. Thanks

[quote name='Ian C - Seagull Support' timestamp='1326215713' post='1465']
1. What's the edition, version and build of BarTender in use? Check this via the "Help>About" menu item.
[/quote]

I have 9.4, SR3 - Build 2781


[quote name='Ian C - Seagull Support' timestamp='1326215713' post='1465']2. What font are you using for the human readable?
[/quote]

Various. Tried Arial, Zebra Triumvirate, and Verdana. Nothing changed the results.

[quote name='Ian C - Seagull Support' timestamp='1326215713' post='1465']
3. Under the "Barcode" tab click the "Print Method" button and let me know what you have selected. Normally the printer rendering the barcode and BarTender rendering the human readable is the best option.
[/quote]

When I changed this to the bottom option, the one you suggested, the option to "Split UPC Digits" suddenly became available again. Strange. Is this a bug in the GX430t driver? Again, I'm using 7.2.4 for the Zebra GX430t (300 dpi) - ZPL
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Ian Cummings
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I assume you changed it from the option where the printer renders everything? If yes then the human readable is totally controlled by the firmware of the printer. In the ZPL barcode command a parameter is set to enable human readable. What you get is then totally up to the printer, and often that means something non too aesthetic.

With the setting you have now we produce two ZPL commands. The first for the barcode without human readable at all. The second as a ZPL text command. If you have a split between the guard bar then this might actually be two text commands. If you use a true type font then this will be rendered as graphic data. The key point though is that BarTender will decide the positioning of the text, according to your label design, rather than the printer.

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