Label Preview And Odbc S’abonner

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We are using the Web Print Server.

The data for the part numbers are in a database on another machine on the network.

We have BT connected via ODBC.

 

When we print the label the part number and description print fine. But clicking the "Update Preview" does not pull data from the database.

In order to get the print side working we had to add the IIS_WEBPRINT user to the machine with the database.

Does preview use a different user?

Any suggestions at to why the label prints fine but the preview does not update?

 

Thanks.

 

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