Custom Stock Types Not Persisted S’abonner

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I'm trying to create custom stock types, but as soon as I shut down the application, and restart, they're all gone from the category drop-down in the "stock" tab of the Page Setup dialog.

 

The application is not crashing when I shut it down.

 

Attached is my system info as output from Bartender itself

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Ian Cummings
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Creating custom stock sizes should create a "CustomStock.stk" file in the "C:\ProgramData\Seagull\BarTender" folder by default.  The file name location can be set via the "Administer>Folder and file locations setup" menu item.  Problems could be caused by lack of permissions over the file/folder for your user.

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Creating custom stock sizes should create a "CustomStock.stk" file in the "C:\ProgramData\Seagull\BarTender" folder by default.  The file name location can be set via the "Administer>Folder and file locations setup" menu item.  Problems could be caused by lack of permissions over the file/folder for your user.

Thanks for the quick reply, Ian.

 

I checked my permissions and the file, and they appear fine.

 

I even watched the .stk file in Sublime Text after I created some new stock types and saw the file update.

 

I then closed BT and re-opened it. The .stk file still shows my custom types, but they aren't visible from the Category drop-down menu.

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Ian Cummings
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Hmm, dunno then.  I suggest you log a ticket with tech-support: http://www.seagullscientific.com/support/technical-support/

 

I trust you're running BarTender 2016 R2 which is the current release at time of writing?

 

http://www.seagullscientific.com/support/service-releases-legacy-versions/2016/

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Actually I'm on BT 2016 R1. I'll see if updating fixes it. If not, I'll log a ticket. Thanks again!

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Hooray! I upgraded to R2 (from R1) just now and it resolved the issue! Custom types are now showing up properly.

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Actually, they persist now but there are bugs; creating a new stock type of, say, 3"x3" won't work; it takes a previous custom stocks dimensions as soon as it's saved :(

 

opening a ticket.

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