After Error In Print Station, Label Format Is Changed S’abonner
We have recently changed over to Bartender, and are having a reoccurring issue happen with our formats. Unfortunately the operators always clear the error before I have a chance to look at it.
It would appear that while trying to print a format from the Print Station, an error screen is shown about the format not matching the label size (thermal transfer on a reel). After they clear the error the label format is then altered to a different page size. When they try to print the label, 3 or 4 blank labels are fed through before printing half the label on one label, and the other half on another label.
I then have to go back into the format and change the format back to the correct label size. I'm not sure why or how the format is changed, or how to stop the Print Station from altering the size of the format? Is there a way to stop the Print Station from altering the label upon getting these errors? Nobody has access to the location of the formats expect me, so I am assuming that Print Station is altering these sizes.
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