Cant Decode A Label S’abonner

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We have recently implemented a new format for our barcodes in the form of JL00000-000

 

We are using the Symbol LS2208 scanners. We have tried enabling Full Code 39 ASCII decoding and are able to read a label with format JL00-0, but are unable to read it with 3 characters after the dash. Any one have any ideas?

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You should not be using "Code 39 Full ASCII Conversion" mode unless your system and codes require it. The data "JL00000-000" does not require Full Ascii encoding.

 

I would try disabling this again, or even defaulting all your scanner settings, and continuing your test.

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I set the gun to default and it didnt work.

 

The other tests that I did were Enabling code 128, UCC/EAN-128, Code 39 Any Length, Code 39 Full ASCII. None of which allowed the decode of a -000. All of them allowed the decode of just a dash and single digit.

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Michael Toupin (mtoupin
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What are you scanning into? If none of the barcode types read the data appropriately, it might be what application you're scanning into, not the scanner itself.
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What are you scanning into? If none of the barcode types read the data appropriately, it might be what application you're scanning into, not the scanner itself.

 

I am testing by scanning into Notepad.

 

You should not be using "Code 39 Full ASCII Conversion" mode unless your system and codes require it. The data "JL00000-000" does not require Full Ascii encoding.

 

I would try disabling this again, or even defaulting all your scanner settings, and continuing your test.

 

I can get it to decode a single number after the dash, but not 3 numbers after the dash.

 

I have also tried creating barcodes that are variable lengths with 1, 2, and 3 characters after the dash. For example JL01-00, JL01-000, JL02883-00 and none of them will decode. It will only decode a single character after the dash. It also doesnt seem to matter what character starts after the dash. I know in some cases a 0 can be an end signal.

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Can you scan the barcodes correctly by using a smartphone scanning application? This would confirm the codes are good. If so:

 

Are you sure you don't have any "Rules" set in your scanner? You can find this in the manual (I think Chapter 14), and find a code to "Erase All Rules" just to be sure.

 

If the problem persists, it is a question for your scanner reseller or to Symbol technical support.

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