Intermittent Missing Data While Printing S’abonner

Hi Folks

We have a label which has been in use for quite a while without issue but has recently began giving us problems. About half the time, when the labels print, data fields are missing.

Each time I have seen missing data it is in fields which are not bound to data in our database but is static text of fields such as a date/time. The data is not always "missing" but is often replaced by odd ASCII characters. We have verified that the Bartender software is activated on the machine in question.

I am new to working with Bartender and am not sure where to start looking. I looked through the forums and your manuals but didn't see anything obvious there.

Any help will be appreciated!

Clay