The installed printer via the print server disappears
Hello,
we have installed printers via the print server and GPO, but randomly disappears. We have must aplly command gpupdate /force and all printers appear.
Other printers (HP, Broder, ...) working without trouble.
I find error on protocol windows system.
Source: Seagull V3 Config Dispatche
Error CopyFilesToInstallLocation: Could not copy go#base_2023.2.3.0.ddz to C:\Program Files\Seagull\Printer Drivers\Packages\2023.2.3_GO
Source: Seagull V3 Config Dispatche
Error CopyFilesToInstallLocation: Could not copy ss#base_2024.1.0.0.ddz to C:\Program Files\Seagull\Printer Drivers\Packages\2024.1
Source: Seagull Printer Driver V3
Printer: \\CSR|print\{1679E893-34CB-44D1-A42C-49B499662E3D},LocalOnly,DrvConvert: Error: Pokus o přístup k nepřípustné adrese.
Caught in [_DrvConvertDevMode]
Source: Seagull Printer Driver V3
Printer: \\CSR|print\{1679E893-34CB-44D1-A42C-49B499662E3D},LocalOnly,DrvConvert: OMiniDump::MiniDumpGenerate: Unrecoverable Error:
At Address: 0000000000000000
Error: c0000005
Flags: 0
Attempting to create dump file:
C:\ProgramData\Seagull\Drivers\Dump\sscrash_0001.dmp
Source: Seagull Printer Driver V3
Printer: \\CSR|print\{1679E893-34CB-44D1-A42C-49B499662E3D},LocalOnly,DrvConvert: OMiniDump::MiniDumpGenerate: Unrecoverable Error:
At Address: 0000000000000000
Error: c0000005
Flags: 0
Successfully created dump file:
C:\ProgramData\Seagull\Drivers\Dump\sscrash_0001.dmp
Please help with solving the problem. I don't know where there might be a problem.
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I also tried to manually copy the files to the folder.
I also tried to set the Everyone permissions.
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Hi
I have the same errors and problems. Any new in this one?
I dont know why is do this during the bartender server is working? What is it trying and how to eliminate this error?Error CopyFilesToInstallLocation: Could not copy ss#base_2021.3.0.0.ddz to C:\Program Files\Seagull\Printer Drivers\Packages\2021.3
Log Name: System
Source: Service Control Manager
Date: 28-10-2024 21:35:37
Event ID: 7036
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: BARTENDER01.xxxxx
Description:
The Diagnostic System Host service entered the stopped state.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="16384">7036</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2024-10-28T20:35:37.087818400Z" />
<EventRecordID>1082484</EventRecordID>
<Correlation />
<Execution ProcessID="512" ThreadID="3100" />
<Channel>System</Channel>
<Security />
</System>
<EventData>
<Data Name="param1">Diagnostic System Host</Data>
<Data Name="param2">stopped</Data>
<Binary>570064006900530079007300740065006D0048006F00730074002F0031000000</Binary>
</EventData>
</Event>0 -
In case this is something that is a known issue, I would suggest updating the driver to the latest version and retesting it. If that doesn't work then you will problem need some input from Seagull's Tech Support team directly (see Submit a Request link above)
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