Requesting older driver version for Tyco TE3124
Requesting older driver version 2020.3 for Tyco TE3124, as all our current drivers for other models (Zebra) are on this version, and installing 2021.3 of the Tyco driver would change linked libraries for these print queues.
We have a plan in place to upgrade the whole driver estate, but in the interim require the legacy driver please
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Hello Jonathan,
Welcome to the Community Forums!
We can't provide .exe files on our Community Forums, since it breaches the security measures put in place.
Still, I believe you've opened a ticket with our Technical Support department and are handling the issue with them. Did you receive their last email? Before qualifying the ticket, our department would need you to provide them with the requested information.
Please, let me know what they say and if there is something else we can help you with.0 -
Jonathan Seymour
★ BarTender Hero ★
I did raise a ticket (well 2 in fact, based on different support numbers) but unfortunately thanks to our accounts department all our support agreements have now lapsed, without which Technical Support are unable to provide any assistance.
All I am requesting is a link to download the version 2020.3 of the Tyco drivers; I do not require any technical assistance of support in any way, just a slightly older version of your driver.
Thanks,
Jonathan
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Jonathan Seymour
★ BarTender Hero ★
Hello Xabier,
Thank you for emailing me with the links to versions 2020.4 and 2020.3 of the Tyco drivers. That completely satisfies my request.
Thank you for your assistance, it is very much appreciated.
Jonathan
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Don't mention it!
If you need anything else, feel free to reach us again.
Have a great day! (It's almost Friday :D)0
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