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Integration failing - File not printing

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3 commentaires

  • Avatar
    Peter Thane

    I believe if you click the "button" to the right of the red error messages then that will expand the error information and may throw some more light on what the fault is

    0
  • Avatar
    Xabier Clemente
    Modérateur

    Hi Victor,

    Thank you for reaching us here!

    Messages such as these are usually generic in nature and can't really point us to the cause of the issue. What we are wondering is that, perhaps, since the BarTender version you are using is outdated, the issue might be caused by a recent Windows update, and that it might be resolved by simply updating your BarTender version to 2016 R9.

    You can find an article detailing the steps for Updating Your BarTender Service Release here, and the latest BarTender version downloads here.

    Let us know if this worked for you!

    1
  • Avatar
    Victor Olasanoye

    Hi Xabier, 

    Thank you for your comment. 

    I had to upgrade the Bartender application to the 2019 version and it fixed the issue. 

    The integration now works fine. 

    Kind Regards, 

    Victor Olasanoye.  

    0

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