We are running into very strange problem. We have a label BTW file. In the BTW file, we set the Copies = 2 in the Bartender Print dialog and saved the BTW file. For printing, we are using Commander running as Windows Service and the Task is mostly default setting other than using Commander Script - %Trigger Contents% using default Bartender1 Handler. In the trigger DD file, we do not specify /C=? since it is already in BTW file mentioned above.
After we start the Commander service, then start putting DD file in the Scan folder, the first DD file always gets printed 2 copies as desired, but the subsequent DD file only got 1 copy printed out. However, if we restart the Commander service, then again it will first prints out 2 copies for the first DD file request, and 1 copy for the rest.
Also some other interesting behavior we noticed. If we add /C=3 in the DD file, the first request will seem overwrite BTW's 2 copies setting and print 3 copies as specified in the DD file. However, the subsequent /C=3 DD file will only get 1 copy. More interesting, if I change /C=? to any other number, it seems to print out the number of copied specified first time, then back to print 1 copy.
The BTW file is attached and below is the sample dd file.