We have a old version of commander enterprise. 7.1. It worked "ok" until a few days ago. Now it will work find, spitting out labels like crazy then all of the sudden it will stop. No warning, no error message, nothing. So we try to stop commander, that fails the software and service both lock up. It seems like something is getting hung up here.
We have tried the following steps to troubleshoot.
1. Installed on an entirely different server. Transferred task lists, same failures but at very random intervals.
2. Turned off all tasks (there are close to 100 tasks in the list) and just left one task. Commander started and stopped as many times as I clicked on it. No issues. Tried turning on tasks until it locked up, thought we narrowed it down to the 10 newest tasks entered. enabling everything but the last 10 tasks, we stopped and saved commander. Hit play and it worked fine. We thought great, lets import this task list to the server that originally had the issue. Put it on, opened it in commander. Started and stopped commander a few times. Crashed on the sixth time, with the 10 disabled.
I dont know what to do here. Our original server that this was installed on still works fine but it hasnt been updated in 6 months. It seems like some task here is messed up but locating the one that is messed up is not proving to be very easy.
Upgrading is not an option, our company wont make the purchase as we are moving away from it in 3 months. Just need a bandaid fix to get us by until then.
Any help would be appreciated as Seagull will not assist me because the software is obsolete.