Commander Email Trigger Configuration Setup Help

Legacy Poster

• 2013年08月20日 18:56

Hello Bartender Help,

 

I have been trying to set up a file trigger in commander to poll an email address I set up to no avail. Every time I run the test, I get a failure message. The process is seemingly very straight forward though I don't know why I cannot get this file trigger to work. Could someone advise me on what might be going wrong so that I can troubleshoot this connection? I have tried creating this file trigger with both hotmail and gmail accounts.

 

Gmail settings:

pop.gmail.com:995

smtp.gmail.com:587

timeout: 90s

 

Hotmail:

pop3.live.com:995

smtp.live.com:587

timeout: 90s

 

One thing I've a question about is the fields 'E-mail Address' and 'User Name'. Do these fields both require username@domain.com cause that is how I have entered the information. Our log in usernames must contains the domain.

 

I have spent entirely too much time on this. Any and all help is very much appreciated.

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• 

  Fernando Ramos Miracle

  ★ BarTender Hero ★

  • 2013年08月22日 09:04

  Hello Jaysen,

   

  I'm afraid that Commander doesn't support Gmail's SSL security (Gmail added this type of security to all their email accounts since December 2012). We hope to add this feature in order to use this sort of email security in future releases, although at the moment I don't know when or even if this feature will be included.

   

  I'll add a hit to our feature request on your behalf.

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