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Commander As Aservice #3300 Error

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4件のコメント

  • Avatar
    Ian Cummings
    モデレータ

    Where are the BTW files located - somewhere in a user profile perhaps, or maybe a network folder?  Are you specifying the path to where the BTW files are located?  Maybe if you change the logon details for the Commander service to be that which you were using for Commander as an application all will work okay.

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  • Avatar
    Stephanie Foley

    Hello:

    I have been using Commander as a service for about a year now but as of yesterday, late morning it stopped working!  I am able to print straight from Bartender and it prints when commander is changed to run as application.  I do not believe anything would have changed from Friday to Tuesday (Holiday weekend) OR that the new year would have anything to do with it?  

    Could I be missing an update?  Please advise as its not efficient to keep Commander running as an application, for us.

    Thank you,

    Stephanie

     

     

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  • Avatar
    Ian Cummings
    モデレータ

    Stephanie: I guess you will need to modify the BarTender command handler setup so that the BarTender print engines are running under a specific user account that has the needed permissions.  Note that you might already have this setup, yet the password recently changed for the user thus breaking the configuration.

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  • Avatar
    Stephanie Foley

    Ok, looks like that is going to work.  Our passwords did not change but I set up the commander handler to use the admin user/password and so far so good!  Thank you!!

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