Print Portal label query prompt not showing data フォローする

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tech support

I have designed a label and am accessing data from an MSSQL data source and I used a custom sql query to read the information.  I have designed the labels text and barcode fields and it works great.  I even created a query prompt to be a placeholder in a where clause so the user could enter in some text to search for the proper object.  It all works like a charm inside the designer.  Trouble is when entering the text into the query prompt from the print portal it displays no data.  I start by going to the web print portal, select the desired label template, click print preview and the prompt opens. I enter text and then it shows nothing.  I looked every where for some kind of setup or permission thing I may need to pass but I have found nothing.  Any ideas?

This is the print portal after I enter the text.

This is the designer after I enter the same text.

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tech support
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Anybody out there have any ideas?

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Pete Thane
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I would suggest pinging an email through to the Tech Support team rather than use this user forum, but I am guessing it will be due to permissions for the user account (IIS?) that runs the Print Portal application.

Not sure if this helps but it maybe a similar situation

https://support.seagullscientific.com/hc/en-us/community/posts/360033594454-PrintPortal-ODBC-login

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