Record picker is blank on the web browser

Nicholas Sawe

• 2023年08月25日 11:55

I am using Bartender 2022 and getting data from an Oracle database. Before this, i was linked to a JSON file, and data was visible when i connected to the bartender server using my browser. However, since changing to oracle, the data entry form on the browser states "no data available in table".

How an i sort this please?

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  Peter Thane

  ★ BarTender Hero ★

  • 2023年08月28日 09:18

  I would go back a step and open up the label in BarTender Designer and make sure that you can see data in the table in there first as this will confirm the connection is working correctly. If it is then it could be a permissions issue. Designer uses the rights of the user logged into the PC whilst Print Portal/Station uses the rights of either the IIS_Webprint account or the account running some of the services.

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