Epson C7500G Template Troubleshooting 关注
We are working with an Epson TM-C7500G printer and have some roll labels with a height of 4" and a width of 6". The backing of the roll the label sits on adds 0.0625" all around. The problem we are experiencing is that on the leading (left) edge nothing is being printed. This makes our label look incomplete, the space is about a .0625" gap of white. The only thing that needs to be printed in this section is the continuation of a green band and line, that is actually overhanging on the template.
I have tried
- adjusting the template numerous times to adjust/compensate for this.
- to reset up the entire bartender doc to be one solid green label and the gap still persists.
- downloading Bartenders Epson driver and establishing a local connection (cause our typical driver is Epson's and on a network)
- Viewing the physical limits of the printer (at one point they were out) but it doesn't make a difference whether it's in the limits or not. I remember seeing a post about removing those limits but haven't been able to find it since.
Any suggestions to help us with this problem would be great. Thank you