How to force print over the size restriction? 关注
I have a client that owns a flower shop, she purchased a ribbon printer (Argox OS-214TT) to print ribbons, the ribbon size is about 3 inches wide but length should be able to print over 100 inches. She said she was able to print with that length without any issues using BarTender version 9.xx before, but recently the computer had some virus problem so end up restore the computer from old image, but now whenever she prints from old saved labels, it will give error about the size of the design is exceeds the printer's limitation, if she want to let BarTender fix the size automatically, and if she click that option, it will just give another error saying there is error in the template then stop. I've try find the label templates from the preinstalled label template lists but none of them has long enough length to print what she need to print (the longest one I can find is only 4 inches), anyone able to help?