Dear, we have labels getting data from a database. These labels are printed using a BTXML script. In that script we have namedsubstring elements and queryprompt elements. Sometimes it happens that the data printed on the label has the correct namedsubstring values, but the data queried using the queryprompt values isn't correct. Instead it seems the queryprompt values from the previous BTXML script are used. It's a rare occurrence and we are not able to reproduce it. Using the same BTXML script a second time gives the correct result.
Anyone who might know what's happening? (BarTender 2016 R8)