labels uses data from previous job

Bart Deman

• 2022年10月18日 10:32

Dear, we have labels getting data from a database. These labels are printed using a BTXML script. In that script we have namedsubstring elements and queryprompt elements. Sometimes it happens that the data printed on the label has the correct namedsubstring values, but the data queried using the queryprompt values isn't correct. Instead it seems the queryprompt values from the previous BTXML script are used. It's a rare occurrence and we are not able to reproduce it. Using the same BTXML script a second time gives the correct result.

Anyone who might know what's happening? (BarTender 2016 R8)

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  Paula Llorca

  版主

  ★ BarTender Hero ★

  • 2022年10月21日 12:11

  Hello Bart,

   

  Thanks for joining our Seagull Community :)

  Can you please upgrade the current BarTender 2016 release to the latest one, which is R9 and see if this behavior persists?

   

  You can find it here under other versions and options.

   

  Let us know if there is any change!

   

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