i'm experiencing an issue when printing labels with a Zebra ZT421.
I set up a custom stock in printer preferences, editing the "USER" preset and setting 148 mm x 210 mm as dimensions.
When I enter printer preferences from control panel, i can see that the dimensions are correctly set.
However, when i print a label from our ERP (which uses the standard system printer window), and i enter the printer preferences, the dimensions are different (there are the default dimensions under "USER" preset and not the ones i previously set up).
This is happening only on some PCs; on others the dimensions are correctly saved and everytime i print, they remain the same.
Any idea on how to solve the issue?