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Issues with printing via Portal

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3 條評論

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    Xabier Clemente
    版主

    Hi Joseph,

    Welcome to the BarTender Community Forum!

    In order to properly troubleshoot this issue, we would benefit from having the following information:

    • What BarTender version, edition, and service release are you currently using? You can find this information by navigating to BarTender Designer's upper menu and clicking on "Help > About".
    • Are you using Drivers by Seagull™? If not, we would recommend switching to our printer drivers and testing them out. You can find these here.

    Thank you.

    0
  • Avatar
    Joseph DeConto

    Hey!

    Sorry I should have updated this. I reached out directly to your support team and got this fixed. When I imported it from the design tool onto my server with Librarian, all of the print settings were getting lost. This is no longer an issue.

    0
  • Avatar
    Xabier Clemente
    版主

    We are happy to hear our Technical Support Team was able to help you with this!

    Thanks for the update and have a great day! :)

    0

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