Dear Sir or Madam,
currently we use the Bartender software package with the Bartender Designer 2019 R9 / version 11.1 and the license: Edition Enterprise. In the designer, different labels were created, among others, with data entry forms, in which the data can be entered by keyboard input or by scanner with database connection.
Currently the following problem exists:
An employee selects the appropriate label in the Print Station, searches for the suitable data record from the database (predefined fields are automatically filled in by the data from the database), makes further entries in the data input form via keyboard input and then prints out the label. However, the next time a print job is started, either by a new employee or another label, a data record is already preselected here. This can lead to considerable problems in a stress situation. Here, the data entry form should have empty fields in advance and only be filled in by the operator.
As a countermeasure, we tried various actions such as delete form data or reset form data and inserted them at the different events, unfortunately without success. Also, a delete button was inserted in the data entry form to delete the preset records - but here, after pressing the button and selecting the record, the defined fields are no longer filled in automatically.
Is there a Visual Basic script or other solution for this to fix the problem with the pre-filled data entry form?
Thank you very much in advance.